Privacy Policy

Introduction

Faced with the development of new communication tools, it is necessary to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.

Collection of personal information

  • First name

  • Address

  • Email address

  • Phone number

The personal information we collect is collected through forms and through the interactivity established between you and our website. We also use, as indicated in the following section, cookies and/or log files to gather information about you.

Forms and interactivity

Your personal information is collected via forms, namely:

  • Order form

We use the information thus collected for the following purposes:

  • Order tracking

  • Information / Promotional offers

  • Statistics

  • Contact

Your information is also collected through the interactivity that may occur between you and our website, as follows:

  • Correspondence

We use the information thus collected for the following purposes:

  • Information or for promotional offers

  • Statistics

  • Contact

Log files and cookies

We collect certain information through log files and cookies. This mainly concerns the following information:

  • IP adress

  • Location (Country, region)

  • Operating system (browser)

  • Pages visited and queries

  • Connection time and day

Using such files allows:

  • Improved service and personalized welcome

  • Personalized consumption profile

  • Query tracking

  • Statistics

Right of opposition and withdrawal

We are committed to offering you the right to object and withdraw your personal information.

The right to object is understood as the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned during collection.

The right of withdrawal is understood as the possibility offered to Internet users to request that their personal information no longer appear, for example, in a mailing list.

To exercise these rights, you can contact:

Thomas Guillaume Tremblay, owner
Email: tremblaytg@gmail.com
Phone: +1 418-219-8327
Website section: https://www.suitesnaturecharle...

Permission to access

We undertake to recognize a right of access and rectification to data subjects wishing to consult, modify or even delete information concerning them.

To exercise these rights, you can contact:

Thomas Guillaume Tremblay, owner
Email: tremblaytg@gmail.com
Phone: +1 418-219-8327
Website section: https://www.suitesnaturecharle...

Security

The personal information we collect is stored in a secure environment. People working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

  • SSL protocol

  • SET protocol

  • Access management - authorized person

  • Access management - data subject

  • Login password

We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers maximum security, some risk is always present when using the Internet to transmit personal information.